We prefer files to be delivered at 300 dpi at final print size, saved in AdobeRGB, ProPhoto or sRGB colorspace. We can work with CMYK files as well, particularly for graphics, but RGB colorspaces produce superior photos. If you have vector graphics, such as those created in Adobe Illustrator or CorelDraw, you may specify Pantone colors. Our printers have an embedded Pantone color matching system.

Deliver the file as a flattened TIFF, PSD or JPEG file. Larger prints are generally fine to print at lower resolution than 300 dpi, with excellent results at resulutions as low as 180. Only small prints with extremely fine details will warrant resolution higher than 300 dpi.

Give us a call, or email if you have any questions about file preparation.

Our turnaround time generally averages around a week. If you are pressed for time, please let us know and we will do all we can to better this schedule and deliver sooner.

Thankfully, no. We can deliver vastly superior reproductions if we photograph your original with our state of the art medium format digital camera. Click here for more information. If you no longer have the original, we can still use slides or transparencies, just with slightly less detailed and accurate prints.

The world's most highly regarded lab researching the subject of print permanence, Wilhelm Laboratories, has rated the HP Vivera inkset as equal, or substantially better than any other printer on the market for print permanence on archival media. Under glass, the prints are rated over two-hundred years lifespan on many substrates. Our Premium and Exhibition Quality media are all pH balanced, so you can rest assured that your prints will last a lifetime if properly cared for.

• Never allow liquids of any kind to come in contact with a print.
• Avoid touching the print surface. Clean the surface with canned air or a micro-fiber cloth (if absolutely necessary).
• Only acid-free, archival materials should come in contact with the print.
• Never allow prints to rub against one another in transit or storage. Always store them with the archival plastic sleeves we provide or acid-free tissue paper between prints.
• Framing under glass provides the greatest protection against fading from ultraviolet light and ozone.
• Avoid direct or extremely bright indirect sunlight.
• Avoid excessive temperature and humidity extremes.

We prefer to ship via FedEx or USPS Priority Mail.

We charge a $6.50 handling charge per print for packaging for shipment. We charge this much because we use superior, heavyweight materials to pack your precious artwork and consider this to be a good form of insurance.

We accept all major credit cards, as well as PayPal. A 50% deposit is required for all jobs over $200.

• ANTI-ALIASING •
The process of reducing stair-stepping by smoothing edges where individual pixels are visible.
• ARCHIVAL •
A standard of permanence. An archival print is made using fade resistant inks on paper that will not deteriorate or discolor over time. An archival print must be cared for according to the standards of permanence. Two of the most harmful agents that fade prints of any kind are ultraviolet light and ozone. Framing under glass provides the best protection from both.
• ARTIST’S PROOF •

When an edition is made, often additional artist’s proofs are also made. They are usually identical to the numbered edition, but they are not considered a part of it. As such, they are marked and numbered separately.
• ASPECT RATIO •
The ratio between the width and height of an image or image sensor.

• BIT DEPTH •
The color or gray scale of an individual pixel. A pixel with 8 bits per color gives a 24 bit RGB image (8 bits x 3 colors = 24 bits). 24 Bit color resolution yields 16.7 million colors.
• BON A TIER (BAT) •
A BAT is the basis of a mutual understanding between artist and printer. It is the final proof that is accepted by the artist and typically signed. It becomes the standart for that image, and ensures the consittency of subsequent prints of that image.
• CAPTURE •
A term used in digital imaging meaning "to photograph". This term is used specifically for the creation of digital images, to differentiate it from film based processes.
• CALIBRATION / COLOR MANAGEMENT •
Calibration and color management are digital color imagings Rosetta Stone. They are systems of tools and protocols that compare the color characteristics of one device to another, and allow color to remain consitent from one end of the workflow to the other.

• CHROMATIC ABERRATION •
A color fringing effect around edges of objects, caused by slight focus problems, lens imperfections or digital sensor shortcomings.
• COATING •
Coatings are protective liquids that are either sprayed or rolled on images that bond to the print that harden to a continuos film. Clear coatings afford a measure of protection against dirt and humidity. They also make prints more lightfast by filtering harmful UV light. They do not prevent fading from visible spectrum light, however. Archival coatings are made of materials that do not affect the substrate in any war or alter the appearance of the image. Prints may be coated if the print is not intended to be framed behind glass.
• COLOR BALANCE •
The accuracy with which the colors in the image match those of the original source.
• COLOR CORRECTION •
The process of correcting or enhancing the colors of an image.

• DECKLE •
A decke is an irregular edge that occurs naturally in mould-made rag papers. Prints on rag papers are sometimes torn, rather than cut in order to create an irregular edge. This process is called deckling.
• D-MAX •
A measurement of a paper or printer's ability to render a complete tonal range by printing the darkest colors.
• DYNAMIC RANGE •
A measurement of the tonal characteristics of an image. Dramatic images have a wider dynamic range than softer, subtler images.
• FRAMING •
The conservation and presentation of flat artwork in a picture frame. Archival framing techniques typically include hinging of the art to the mat, and always use acid free materials.

• GICLEE •
A term that is often used to describe archival fine art prints. It loosely translates from French as “to spray’, in an allusion to the spraying of an inkjet print. This term was originally applied to Iris printers, but is not widely accepted to apply to any high resolution print using archival ink made on archival media.
• GSM •
GSM stands for grams per square meter. You will find this acronym used as a thickness/weight measurement for fine art papers. Although technically speaking, this is only a weight measurement, in practice you will find that in almost all cases, the higher the number, the thicker the paper. Our papers in the vicinity of 300gsm are an extremely thick paper, comparable to a card stock.

• IMAGE FORMAT •
The method of saving and or compressing an image file. We accept files in TIFF, PSD, PDF, EPS and JPEG.
• MOUNTING •
The application of a print to a rigid substrate. Pressure sensitive films (which may or may not be heat activated) and spray mounting are the most common methods of mounting.
• NOISE •
Misinterpreted pixels found in a digital image, usually occurring in longer exposures. Noise can be seen as bright or multi-colored pixels in an image.
• PROOF •
A print made prior to another, final print. It is usually smaller than the final print, and is used to evaluate color balance and image quality.

• RESOLUTION •
Resolution is expressed as either the number of pixels counted horizontally, by the number of pixels counted vertically, or by the number of megapixels.
• RETOUCHING •
The corrective manipulation of digital image content in terms of color balance, contrast, sharpening, and content editing.
• SATURATION •
The degree to which a color is undiluted by white light. If a color is 100 percent saturated, it contains no white light. If a color has no saturation, it is a shade of gray.
• SHARPENING •
The apparent increase in resolution by digitally enhancing the contrast around the edges of contrasting information. Sharpening can be done in camera or as a part of post-processing. Oversharpened images seem to have outlines around objects.